Many Americans have logged on to websites before sunrise, waited in long lines and driven hours to get Covid vaccines.
Yet in nursing homes, the experience has been the opposite: About 60% of employees at long-term care facilities declined the shots, said Rick Gates, Walgreens senior vice president of pharmacy and healthcare. He said about 20% of residents declined the vaccines.
“We were seeing vaccine hesitancy — particularly among those that work in these facilities — that was higher than we expected,” he said at CNBC’s Healthy Returns virtual event on Tuesday.
Walgreens and CVS Health were chosen by the federal government to administer vaccines to residents and staff at thousands of long-term care facilities across the country. Nursing home and assisted living residents were at the top of the priority list, along with health-care workers, because they have had a disproportionate number of Covid-19 outbreaks and deaths.
The declined vaccines indicate another challenge that the country will face, particularly as pharmacies and community clinics get more doses of the shot: Persuading the majority of Americans to get the lifesaving vaccine, which will help protect the broader public and allow the economy to gradually return to some degree of normalcy.
Gates said excess vaccines from long-term care facilities were ultimately returned to the states or given to other high-priority people.
Starting Friday, Walgreens will offer vaccines in some stores in 15 states, along with the jurisdictions of Chicago and New York City, as part of a federal pharmacy program. It will administer the vaccines to priority groups at those stores, such as older Americans or people with medical conditions.
Gates said the pharmacy chain looks forward to taking on a bigger role in the vaccination effort, but said “vaccine availability is the biggest hindrance.” He said he expects doses to be more widely available for the general public across all of Walgreens stores in late March or early April.
Judy Druin is vaccinated by pharmacist Joe Borge in Danvers, MA on Feb. 1, 2021. On the first day of Phase 2 of the COVID-19 rollout, seniors, 75 and over, get vaccinated in the Walgreens Pharmacy, at 107 High Street, in Danvers.
Pat Greenhouse | Boston Globe | Getty Images